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At Sonny's Jewellers, all repairs, resizing and polishing jobs are carried out by our professional goldsmiths in our in-house workshop. 



Please bring the item to our store so we can assess the damage and provide an accurate timeframe for when the repair will be complete, as well as the cost. You'll receive a call from us when your jewellery is ready to collect.



We generally give a 2 week lead time for polishing and cleaning. but this may vary depending on the condition of the jewellery once we have examined your piece. As with a repair, you will receive a call from us when your jewellery is ready to collect.



If you've found your dream ring at Sonny's but it's not the right size, we can often re-size it to fit. Generally speaking, we'll only resize jewellery up or down 2 sizes, to be sure that the metal does not weaken. However, it might be that we can source the same ring in a different size if needed, so please do enquire. When purchasing an engagement ring from us, we'll always honour one free re-sizing to ensure the ring is a perfect fit for your partner.

We can also resize jewellery that was not purchased from us, following the guidelines above. 


Diamond Guarantee 

We also offer a diamond guarantee with every engagement ring purchase. This guarantee provides peace of mind as long as you own your jewellery. You will be entitled to a free setting check, ring clean and polish, every 6 months. We will ensure your diamond is secure and make sure you leave with a shiny ring that looks as good as when you first bought it! We do however advise to bring your ring in sooner if you're worried about your diamond being loose.

If you have any questions about repairs or re-sizing, please contact us for more details.